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Globe Data Charges
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TOPIC: Globe Data Charges
#65890
Re:Globe Data Charges 2 Years, 1 Month ago Karma: 150  
filjedi wrote:

However, what really got my attention is that, the official stand of Globe is that, if "Location Services" is "ON", even with an invalid APN, the iPhone's GPS will connect to the internet. Is this true or BS? Just wanted to verify since I've always thought that the "Location Services" only controls the A-GPS, which does not need an internet connection to work..


This is classic Globe rep gibberish. Location Services is not dependent on internet, neither does it "force" you to connect to the internet when it is on. GPS is received by the GPS chip itself directly from the satellites and not thru Globe's network.

I have a strong feeling this internet charges issues will not end well for Globe. Their system is broken and they have to fix it instead of blaming the phone, the user, the features, and everything else they keep on blaming.

YOUR DATA NETWORK CHARGING SYSTEM IS BROKEN. WAKE UP GLOBE.
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#65892
Re:Globe Data Charges 2 Years, 1 Month ago Karma: 156  
I almost spewed coffee on my monitor when I read that remark about GPS Fijedi. LOL

ZZ is absolute correct. GPS is independent of the cellular data network. Case in point: I've been to Mt. Pinatubo last March and there was no cell signal whatsoever in that area and yet, I was able to use my iPhone's GPS and it correctly tracked me all throughout the trek and inside the crater lake

Come to think of it, we could've given Globe an idea here ZZ. I wouldn't be surprised if someday a Globe CSR will say "Sir, you really need to turn off Location services because we are using satellite internet, hence the "always ON" internet connectivity". HAHAHAHA!!!
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#65903
Re:Globe Data Charges 2 Years, 1 Month ago Karma: 1  
Yup, my tech contact from Globe verified that what the CSR said was BS. It is not Globe's "official" stand, just a mistake made by an overzealous CSR. Still, it's really painful to hear these statements from the official partner of Apple in the Philippines for the iPhone, especially from people who are supposed to help out their customers
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#66305
Re:Globe Data Charges 2 Years ago Karma: 0  
Hi, I've been using my IPhone 2G on smart for more than a year now and suddenly I get a 9k GRPS bill for timed usage of almost nonstop 24/7 usage even when my phone is locked. Anyone experience something like this with Smart?
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#66320
Re:Globe Data Charges 2 Years ago Karma: 156  
As explained here, I guess it all boils down to one simple question we all need to ask ourselves.... "Do I really want to avail of the carrier's cellular data (internet) services with my smartphone?"

If the answer is No, then go to the carrier and have them disable (unprovision) your account for that service.

If the answer is Yes, then it remains the subscriber's responsibility to watch their usage, either knowingly or unknowingly.

I know the above and the following statements I will be making will get some mixed reactions, some I anticipate to be violent in nature . Please be advised that this is just my opinion and does not in any way reflect the opinions of this site and its members/owners

Not trying to sound cynical or non-emphatizing, but we all own iPhones because of its connectivity, among others, features. As smartphone (of which the iPhone belongs to this class) users, the reason we bought them is because we wanted to stay connected no matter where we are, being able to send/receive email, surf, do yahoo messaging, update our Facebook status"es", harvest on Farmville etc.

Furthermore, the iPhone, first and foremost is and always has been marketed as an internet device, ergo, one of it's main function is to ensure that you have that (and it is doing a good job at it if you ask me), hence its heavy dependence on the cellular data network. The wi-fi feature is an "added bonus" so to speak, to serve as an alternate connectivity option.

"Always-on" connectivity is primarily being handled thru the cellular data network and that is the main design of the iPhone radio logic, vis-a-vis the behavior of it switching and connecting to the cellular data network when it goes to sleep even if you're in a wi-fi covered area.

It is unfortunate though that cellular data services of our local carriers are not as "affordable" or as flexible as compared to other countries.
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#67496
Re:Globe Data Charges 2 Years ago Karma: 0  
Hey filjedi, any change on your globe bill? I just got my globe bill for the period 12/16 to 1/15 and I shouted WTF! at my monitor when I saw my time browsing charges at 7455 minutes! I already installed FakeAPN and disabled my Edge around Jan1 so it looks like I got charged for 7455 minutes for just half a month when I rarely use it.

Gotta wait for my next bill to see if enabling FakeAPN and disabling Edge (and turning off Location services para sure) will fix this.
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#67549
Re:Globe Data Charges 2 Years ago Karma: 1  
strebor wrote:
Hey filjedi, any change on your globe bill? I just got my globe bill for the period 12/16 to 1/15 and I shouted WTF! at my monitor when I saw my time browsing charges at 7455 minutes! I already installed FakeAPN and disabled my Edge around Jan1 so it looks like I got charged for 7455 minutes for just half a month when I rarely use it.

Gotta wait for my next bill to see if enabling FakeAPN and disabling Edge (and turning off Location services para sure) will fix this.


Wow, that's a lot! My wife was charged for 7305 minutes of internet usage in her latest bill, which is highly improbable, if not impossible. Our phones aren't jailbroken, so I have no option to use FakeAPN, though we always make sure that the APN is invalid. Still..
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#67588
Re:Globe Data Charges 2 Years ago Karma: 0  
it's also happening to me now! changed all the settings to wrong or off but i'm still being charged. i called globe to complain but as usual, nothing happened. I have to exceed my data allocation for it to be a valid complaint!
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#67694
Re:Globe Data Charges 2 Years ago Karma: 2  
5 Months ago I shared my experience here about Globe's Internet Billing problems. I first encountered the problems when iPhone 3.0 came out and I upgraded my firmware. It's really sad to hear that after almost half a year Globe has not solved anything with regards to their Internet Service. They keep on telling subscribers that every charge is VALID and that no amount of explaining can null their charges.

I had my GPRS and MMS de-activated because of this. I now rely on wifi spots to update mail and apps. The only thing I miss is MMS because apparently you can't turn on just MMS service, you have to turn everything on and get charged an insane amount just to receive pictures from friends.

To me the iPhone was designed as an always on device, and yes the responsibility of keeping track of data charges should be on the owners, that is why we pushed to have APN editing early on, and that is why we turn off internet and 3G when we don't need it. But when GLOBE still charges you when everything is OFF. THAT IS GLOBES PROBLEM NOT OURS.
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#67711
Re:Globe Data Charges 2 Years ago Karma: 0  
Geez... I may have to resort to deactivating my GPRS as well if my data charges still don't go down in my next bill.
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